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Privacy Policy

1. General Information

This privacy policy (hereinafter – the Policy) sets out how SIA “Tomsona 33” (hereinafter – we, the Controller) processes the personal data of natural persons (hereinafter – you, the Data Subject) obtained on the website katrinas5.bettrweb.com (hereinafter – the Website) in connection with the “Viesturdārza Rezidence” project.

We process personal data in accordance with Regulation (EU) 2016/679 of the European Parliament and of the Council of 27 April 2016 on the protection of natural persons with regard to the processing of personal data and on the free movement of such data (General Data Protection Regulation, hereinafter – GDPR) and the legislation in force in the Republic of Latvia.

Controller’s contact information:

  • Name: SIA “Tomsona 33”
  • Registration number: 40103958196
  • Legal address: Ainavas iela 26A, Priedkalne, Garkalnes pag., Ropažu nov., LV-1024
  • Telephone: +371 22006635
  • Email: info@heden.lv

For questions regarding the processing of personal data, you may contact us using the contact information provided above.

2. What personal data we process

We process personal data that you provide to us voluntarily, as well as data obtained automatically when you use the Website.

Data you provide by filling out application forms (applying for a consultation, apartment reservation) or otherwise communicating with us:

  • name (and surname);
  • email address;
  • phone number;
  • message content and other information you voluntarily provide in your request.

Data obtained automatically when you visit the Website: technical information such as IP address, browser type, device data, and information about Website usage obtained through cookies (see Section 6).

3. Purposes and legal basis for personal data processing

We process your personal data for the following purposes and on the following legal bases:

  • Processing of requests and communication – to answer your questions, provide consultations about the project and available apartments, and maintain communication. Legal basis: taking steps at your request prior to entering into a possible contract, as well as our legitimate interest in responding to received requests (GDPR Article 6(1)(b) and (f)).
  • Apartment reservation and transaction preparation – to process the reservation application and prepare the necessary documents. Legal basis: taking steps at your request prior to entering into a contract and the performance of a contract (GDPR Article 6(1)(b)).
  • Sending news and marketing communications (if you have consented by checking the relevant box) – to inform you about project news and offers. Legal basis: your consent (GDPR Article 6(1)(a)).
  • Ensuring and improving Website operation – to maintain Website functionality, security, and analyze its usage. Legal basis: our legitimate interest (GDPR Article 6(1)(f)) and, regarding non-essential cookies, your consent.
  • Compliance with legal obligations and protection of legal interests – to comply with regulatory requirements and, if necessary, defend our legal interests. Legal basis: compliance with a legal obligation and our legitimate interest (GDPR Article 6(1)(c) and (f)).

4. Personal data retention period

We store your personal data for no longer than is necessary to achieve the respective processing purpose or as specified by legislation:

  • communication and request data – until the request is processed and for a reasonable period thereafter;
  • data related to reservations and transactions – in accordance with the requirements of contractual obligations and legislation (including accounting regulations);
  • data processed for marketing purposes – until you withdraw your consent;
  • cookie data – according to the retention period of the respective cookie (see Section 6).

After the retention period expires, personal data is securely deleted or irreversibly anonymized.

5. Recipients and transfer of personal data

Your personal data may be accessed by:

  • our authorized employees who require the data to perform their duties;
  • service providers acting as data processors on our behalf and according to our instructions, to the extent necessary to provide the respective service;
  • state and local government authorities in cases specified by legislation.

Data processors process personal data only in accordance with our instructions and ensure an appropriate level of data protection.

We do not foresee the transfer of your personal data to countries outside the European Union or the European Economic Area. If such a transfer were necessary, it would be carried out in compliance with GDPR requirements and by ensuring appropriate protection guarantees.

6. Cookies

The Website uses cookies – small text files stored on your device to ensure Website operation, improve user experience, and analyze Website visits.

We use:

  • essential (technical) cookies, which are necessary for the basic functions of the Website;
  • analytical and functional cookies, which are used only with your consent.

You can manage or delete cookies at any time in your browser settings. Please note that disabling some cookies may affect the functionality of the Website.

7. Your rights

According to the GDPR, you have the following rights regarding your personal data:

  • right of access – to receive confirmation as to whether we are processing your data and to access it;
  • right to rectification – to request the correction of inaccurate or incomplete data;
  • right to erasure (“right to be forgotten”) – to request the deletion of data in cases specified by law;
  • right to restriction of processing – to request the restriction of processing under certain circumstances;
  • right to object – to object to processing based on legitimate interests, as well as to the use of data for direct marketing purposes;
  • right to data portability – to receive your data in a structured, commonly used format;
  • right to withdraw consent – if processing is based on your consent, you may withdraw it at any time without affecting the lawfulness of processing based on consent before its withdrawal.

To exercise your rights, please contact us using the contact information provided in Section 1.

If you believe that the processing of your personal data violates your rights and interests, you have the right to lodge a complaint with the supervisory authority – the Data State Inspectorate (Elijas iela 17, Riga, LV-1050; website: www.dvi.gov.lv).

8. Personal data security

We implement appropriate technical and organizational measures to protect personal data against unauthorized access, unlawful processing, accidental loss, destruction, or damage.

9. Changes to the privacy policy

We reserve the right to amend this Policy from time to time. The current version of the Policy is always available on the Website. In the event of significant changes, we will inform you in an appropriate manner.

10. Contact information

In case of questions or requests regarding the processing of personal data, please contact us:

  • SIA “Tomsona 33”
  • Legal address: Ainavas iela 26A, Priedkalne, Garkalnes pag., Ropažu nov., LV-1024
  • Telephone: +371 22006635
  • Email: info@heden.lv

Last updated: 2026-06-01